Engaging the power of ideas for better health

CHALLENGE

Humana’s 40,000+ associates deliver cutting edge healthcare products and services to millions of customers. Keeping associates up to speed with the latest news and policies is critically important. Humana sought to develop an informal, internal forum—a place to exchange ideas and best practices, within a safe, regulatory-compliant environment.

SOLUTION

Socialcast allows Humana employees to collaborate across organizations and business systems. By seamlessly bridging various “silos” of data that exist across Humana’s large, extended organization, Socialcast enables Humana to work smarter and faster, while protecting sensitive data through robust privacy and security features.

RESULT
  • 6,000 posts per week, 22,500 active users
  • 500,000 posts since the Socialcast “Buzz” community launched
  • 100 integrations of Socialcast with other Humana business systems
  • 20 apps created to measure and monitor community activity using the API