Drive community success
Every company is different, and every Socialcast deployment is unique. Our program of custom-tailored services drives your Socialcast initiative to success—by closely aligning the community with your organization’s distinct culture, people, technology, and goals.
The Socialcast Customer Success Program brings you a multi-disciplinary team of consultants, coaches, success managers, and even data scientists, to help you make the most of your community platform. We work with you every step of way from initial planning to deployment, usage analysis, and continuous optimization. Our comprehensive services include:
- Deployment planning and implementation
- Customized training and educational programs
- Internal campaigns to drive community adoption and engagement
- Guides and internal marketing materials to promote Socialcast and incentivize workforce participation
- Usage evaluation and analysis, with recommendations and follow-through support to foster desired community activities and increased adoption
Simply put, our job is your social success: a thriving and relevant internal Socialcast community that meets and exceeds your business goals.