Turn Knowledge Into Action

Analytics that measure the connections, sharing, activity and value of your social network

Social Business Intelligence™

Social Business Intelligence™ is a suite of analytics that provides measurable insight into the people, connections, and information-sharing occurring in your Socialcast community.

Dashboard: Activity

  • Network statistics and trends show activity by individual, group and team over time
  • Discover the most active participants and groups of employees

Dashboard: Employee Activity

  • Posting vs. data consumption/lurking activity displayed for each user
  • Map a user’s social graph and frequent conversation partners
  • Classify users into active users or observers based on usage

Dashboard: Trends

  • Find active discussions and trending topics over time
  • Discover most popular ideas and messages based on user sentiment
  • Learn about the most interesting topics and people as determined by the community

Dashboard: Conversation

  • Presents a visualization of all conversations in the network
  • Generates a weighted graph of conversation importance based on user interactions
  • Allows companies to see when the most active discussions are occurring

Dashboard: Adoption

  • Graphs adoption by department, team and group
  • Shows the evolution of a network’s membership
  • Highlights influencers with the highest invitation acceptance rate

Adoption: Roles

  • Categorizes users into Brokers, Connectors, or Peripheral Players based on usage patterns
  • Breaks down user posting activity into segments of low, medium and high
  • Identifies hidden leaders and influencers in the company